📘 Support Doc
Images & Gallery
ConvertPages gives you a personal image gallery — upload an image once, reuse it anywhere. This guide covers how the gallery works, where it appears, and tips for getting fast-loading, high-converting images.
How the gallery works
Every image you upload is automatically saved to your private gallery. From then on, the image is available across all your pages without re-uploading. You can:
- Upload new images directly from your device
- Pick from any image you've previously uploaded
- Delete images you no longer need
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Your gallery is per-account — only you can see and use your images. Images you upload don't go into a shared pool with other users.
Where you'll see the gallery
Three places in the editor open the image gallery:
1. Page image block (squeeze pages)
Most squeeze page templates include an image block in the layout. Click the placeholder (or any existing image) to open the gallery — pick an image or upload a new one.
2. Exit popup image (Pro feature)
When configuring the exit popup, click the image area to swap or upload. See the Exit Intent guide for full setup.
3. Video cover (bridge pages)
The Edit Video Cover modal lets you upload your own thumbnail or pick from the built-in stock library. See the Video Cover guide for full details.
Uploading images
- Click the image area or placeholder in any of the spots above
- Click ↑ Upload Image at the top of the gallery
- Pick a file from your device
- The image is saved to your gallery and applied to the page immediately
Supported formats
- JPG / JPEG — best for photos
- PNG — best for logos, screenshots, or images with transparency
- WebP — modern format with smaller file sizes (recommended if you have it)
- GIF — supported, but use sparingly (large file sizes and rarely necessary)
Deleting images
Hover over any image in the gallery — a small ✕ button appears in the corner. Click it to remove the image from your gallery.
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Deleting an image doesn't remove it from already-published pages. If you've already used the image on a live page, it stays there. But you won't be able to pick it for new pages going forward.
Image size and performance
This matters more than most users realise. Every visitor downloads your images before they can fully see your page — heavy images mean slow pages, and slow pages convert worse.
Target file size
- Hero / large images: under 200KB
- Smaller images: under 100KB
- Logos / icons: under 50KB
Target dimensions
- Page hero images: 1200-1600px wide is plenty — anything bigger gets downscaled by the browser anyway
- Video covers: 1280×720px (16:9 ratio)
- Smaller images: 600-800px wide
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Compress before uploading. Free tools like TinyPNG or Squoosh can shrink your image files by 50-80% with no visible quality loss. Worth the 30 seconds it takes.
What images convert best
- Real and relevant. A photo of an actual person or product beats a generic stock photo. If you're selling weight loss, use a transformation photo — not a smiling model.
- High contrast and clear focal point. A busy, low-contrast image fades into the background. Strong contrast pops.
- Faces or product shots. People are drawn to other people's faces. Product shots work well for tangible items.
- Mobile-friendly. Test how the image looks on a phone — fine details get lost on small screens.
Image use is unlimited
There's no cap on how many images you can upload or how many you can store in your gallery. Upload as many as you need.
Troubleshooting
Upload fails or hangs
- Check the file is JPG, PNG, GIF, or WebP — other formats (HEIC, BMP, TIFF) aren't supported
- Try a smaller file — extremely large images (over 10MB) can fail on slower connections
- Refresh the page and try again
Image looks blurry on the live page
- The image is probably too small — the browser is stretching it. Upload a larger version.
- For hero images, aim for at least 1200px wide
Image looks fine on desktop but cropped on mobile
- This is normal — different aspect ratios show different amounts of the image
- Keep the important content (faces, text) toward the centre of the image
Need help?
Contact support if uploads aren't working.