📘 Support Doc

Trash & Restore

Deleted pages aren't gone forever. ConvertPages keeps them in Trash for 14 days, giving you a window to change your mind. Restore one with a single click, or permanently remove pages you're sure about.

How deletion works

When you click Delete on a page in your dashboard, it doesn't get destroyed. Instead:

⚠️

Trash does NOT unpublish your page. If the page was live before you deleted it, its public URL keeps working — visitors hitting convertpages.co/lp/abc12345/ will still see it until the 14-day auto-purge finishes.

If you want to take a live page offline immediately, click Unpublish first, then delete. (Unpublishing redirects visitors to your Traffic Saver URL.)

Deleting a page

  1. Find the page in Your Pages on the dashboard
  2. Click Delete in the page row's Actions column
  3. Confirm the prompt: "Move this page to trash? It will be permanently deleted after 14 days."
  4. The page moves to the Trash section at the bottom of the dashboard

Finding the Trash

The Trash sits at the bottom of your dashboard, below Your Pages. It's collapsed by default and shows the number of items inside.

Click the Trash row to expand it. You'll see every deleted page with:

Restoring a page

  1. Expand the Trash section
  2. Find the page you want to restore
  3. Click Restore
  4. The page reappears in Your Pages immediately, with its name, content, settings, stats, and published status all intact

Restoring is non-destructive — you can delete and restore the same page as many times as you want within the 14-day window. The countdown resets each time.

Permanently deleting a page

If you're certain you won't need a page back, you can clear it out before the 14 days are up:

Delete a single page

  1. Expand the Trash section
  2. Click Delete Forever next to the page
  3. Confirm the prompt: "Permanently delete this page? This cannot be undone."

Delete multiple pages at once

  1. Expand the Trash section
  2. Tick the checkbox next to each page you want to remove (or use Select All at the top of the list)
  3. Click the red Delete Selected (N) button that appears at the top
  4. Confirm the prompt

Empty the entire Trash

Click the red Empty button on the Trash section header. This permanently deletes everything in Trash in one go.

⚠️

Delete Forever and Empty Trash cannot be undone. Once a page is permanently removed, its content, settings, and stats are gone for good. The page URL will return a "Not found" error to visitors.

What's preserved when you restore

Restoring brings back everything:

What happens after 14 days

The auto-purge runs in the background each time you open your dashboard. Any page that's been in Trash longer than 14 days gets fully removed at that moment:

There's no way to recover a page once auto-purge has run.

Troubleshooting

My deleted page still appears live to visitors

This is expected — trashing a page doesn't unpublish it. See the warning at the top of this guide. To take it offline immediately:

I don't see a Trash section on my dashboard

The Trash section only appears once you've deleted at least one page. If you've never deleted anything, the section is hidden.

I deleted a page by accident and the days remaining looks wrong

The days-remaining counter is calculated from when you originally deleted the page. If you restored and re-deleted it, the counter restarts from the most recent deletion.

Can I extend the 14-day window?

The 14-day window is fixed and can't be extended. If you need a page back, restore it within that time. Once restored, it's safe indefinitely — only deletion starts a new countdown.

I permanently deleted a page and need it back

Once a page has been Delete Forever'd or auto-purged, it's gone — there's no recovery. Contact support if this is urgent; we don't make guarantees about recovery, but we can sometimes help in edge cases.

Need help?

Contact support with your page name and a description of the issue.